Shipping And Delivery

SHIPPING WITHIN INDIA

  • Our dispatch timelines are around 7-18 working days, post dispatch it takes 3-5 working days for your order to reach you, depending upon your location. 
  • We do provide express delivery within  2 working days of order placement at additional Rs 700 within India, please drop an email at connect@thehaelli.com to check if the product is available for immediate dispatch along with your pincode.
  • Shipping is free PAN India for all prepaid orders.
  • We do not offer CASH ON DELIVERY
  • An email with tracking details is shared as soon as the product is dispatched. You can also track the same in your “Account” section at our website.
  • If you receive a damaged, or defective product or if the packaging is tampered with, you have the right to refuse the delivery. Please drop us an email at connect@thehaelli.com in that case. Please note, we don't entertain exchanges/returns/mis-matched products if the box received is tampered with or the packaging is opened at the time of delivery.

INTERNATIONAL SHIPPING

  • Our dispatch timelines are around 7-18 working days, post dispatch it takes 4-15 working days for your order to reach you, depending upon your location. 
  • You will receive an email with the tracking details once your order is shipped. You can also track the same in your “Account” section at our website.
  • Any Import/custom duties, if applicable, are charged at the destination and will be borne by the customer. THE HAELLI will not be responsible for it.

 

Shipping charges are calculated as per the following chart:

 

Category

Upto INR 5000

Upto INR 10000

Upto INR 15000

Upto INR 19999

Upto INR 24999

Above INR 25000

1

1999

2900

3999

4500

5900

Free

2

2400

3400

4400

4900

6000

Free

3

2700

3700

4700

5200

6200

Free

4

3000

3999

5000

5500

    6400  Free

 

CATEGORY 1:

U.A.E., BANGLADESH, BHUTAN, MALDIVES, NEPAL, PAKISTAN, SINGAPORE, SRI LANKA, AFGHANISTAN, EGYPT, IRAN, IRAQ REPUBLIC, JORDAN, LEBANON, MYANMAR, PALESTINE AUTHORITY, SAUDI ARABIA, SYRIA, TURKMENISTAN, YEMEN, BELGIUM, DENMARK, FAROE ISLANDS, FRANCE, GERMANY, GREENLAND, ITALY, LIECHTENSTEIN, LUXEMBOURG, NETHERLANDS, SPAIN, SWITZERLAND, UNITED KINGDOM, MEXICO, U.S.A., BAHRAIN, KUWAIT, OMAN, QATAR

CATEGORY 2:

ALBANIA, ANDORRA, ARMENIA, AUSTRIA, AZERBAIJAN, BELARUS, BOSNIA, BULGARIA, CROATIA, CYPRUS, CZECH REPUBLIC, ESTONIA, FINLAND, GEORGIA, GIBRALTAR, GREECE, HUNGARY, ICELAND, IRELAND, ISRAEL, KAZAKHSTAN, KIRIBATI, KYRGYZSTAN, LATVIA, LITHUANIA, MACEDONIA, MALTA, MOLDOVA, MONACO, MONTENEGRO, NORWAY, POLAND, PORTUGAL, ROMANIA, RUSSIA, SERBIA, SLOVAK REPUBLIC, SLOVENIA, SWEDEN, TURKEY, UKRAINE, UZBEKISTAN, ANGUILLA, ANTIGUA, ARGENTINA, ARUBA, BAHAMAS, BARBADOS, BELIZE, BERMUDA, BOLIVIA, BONAIRE, BRAZIL, BRITISH VIRGIN IS, CAYMAN ISLANDS, CHILE, COLOMBIA, COSTA RICA, CURACAO, DOMINICA,, DOMINICAN REPUBLIC, ECUADOR, EL SALVADOR, FRENCH GUIANA, GRENADA, GUADELOUPE, GUATEMALA, GUYANA, HAITI, HONDURAS, JAMAICA, MARTINIQUE, MONTSERRAT, NICARAGUA, PANAMA, PARAGUAY, PERU, ST KITTS & NEVIS, ST MAARTEN, ST MARTIN, ST. LUCIA, ST. VINCENT, SURINAME, TRINIDAD & TOBAG, TURKS & CAICOS I, PUERTO RICO, MAZ, URUGUAY, VENEZUELA, VIRGIN ISLANDS, SOUTH AFRICA, CANADA

CATEGORY 3:

CHINA, HONG KONG, THAILAND, CENT AFR REP, CHAD, DEMOCRATIC REPUBLIC OF C, DJIBOUTI, ERITREA, ETHIOPIA, KENYA, MAURITIUS, SUDAN, TANZANIA, UGANDA, ALGERIA, ANGOLA, GHANA, IVORY COAST, LIBYA, MOROCCO, NIGERIA, SEYCHELLES, BOTSWANA, LESOTHO, NAMIBIA, RWANDA, SWAZILAND, ZAMBIA, ZIMBABWE, BENIN, BURKINA FASO, BURUNDI, CAMEROON, CAPE VERDE, CONGO, EQUATORIAL GUINEA, GABON, GAMBIA, GUINEA, GUINEA BISSAU, LIBERIA, MADAGASCAR, MALAWI, MALI, MAURITANIA, MOZAMBIQUE, NIGER, REUNION ISLAND, SENEGAL, SIERRA LEONE, TOGO, TUNISIA

CATEGORY 4:

AMERICAN SAMOA, AUSTRALIA, BRUNEI, CAMBODIA, COOK ISLANDS, EAST TIMOR, FIJI, FRENCH POLYNESIA, GUAM, INDONESIA, LAOS, MACAU, MALAYSIA, MARSHALL ISLANDS, MICRONESIA, MONGOLIA, NEW CALEDONIA, NEW ZEALAND, PALAU, PAPUA NEW GUINEA, PHILIPPINES, SAIPAN, SAMOA, SOLOMON ISLANDS, SOUTH KOREA, TAIWAN, TONGA, TUVALU, VANUATU, VIETNAM, JAPAN

PLEASE NOTE

  • Dispatch for any customised order or during the SALE period can be delayed by 4-9 working days.
  • If the customer is not available to accept the delivery, our courier partners make 3 attempts for the same. Failing to which the package is returned (for domestic orders), the customer can either opt for store credit in that case or can bear the shipping charges to re attempt the delivery.
  • We strive to ship all orders promptly and efficiently. However, we are not liable for any compensation or reimbursements for delays caused by events such as riots, war, earthquakes, fire, flood, drought, acts of Government, strikes, national emergencies, deficient or delayed services by courier companies, or any other similar occurrences beyond the reasonable control of the affected party.